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Substance Use Rapid Follow Outreach Up Team (SURF)

Addictions / Substance Use

Provided by Island Health

An outreach team that works with individuals who have experienced a recent opioid overdose and are not connected to a case management or substance use team.
This outreach team works with individuals who have experienced a recent opioid overdose, or are at high risk for overdose, and are not connected to a case management or substance use team. The team consists of Island Health Registered Nurses, Outreach Clinicians, Mental Health Workers and Umbrella Society Peer Outreach Workers.

SURF offers the following:
  • Attempt first contact within 48hrs of referral
  • System navigation and referrals to appropriate services
  • Support with accessing Opioid Agonist Therapy
  • Overdose prevention education and distribution of harm reduction supplies
  • Medical support and access to primary care
  • Connect to long-term community supports/services
Referral Process: Referrals are generated by the RJH and VGH Emergency Department as well as BC Emergency Health Services following an overdose. We are also able to accept referrals from other sources for individuals following an overdose or who are at high risk of overdose. Call or email to request a referral form. Please ensure that the individual is aware of the referral and has provided consent

SURF Outreach Team is unable to provide long-term support but has the capacity to offer support for up to 3 months.

250-213-9898 OR 778-677-8933

Public email: surf@islandhealth.ca

Website: https://www.islandhealth.ca/our...

Hours of Operation: 8:30 AM - 4:30 PM, 7 days a week.

Cost: No cost

Referral options:

  • BC Emergency Health Services and Community referrals
Associated Programs/Services

Also offered by Island Health:

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Availability

Service area: Island Health Area + show cities

Service area cities: Penelakut Island, Courtenay, Bamfield, Saanichton, Cortes Island, Nanaimo, Mayne Island, Cobble Hill, Tofino, Nitinaht, Galiano Island, Kyuquot, Lake Cowichan, Denman Island, Fanny Bay, Shawnigan Lake, Sooke, Coombs, North Saanich, Sayward, Port McNeill, Gabriola Island, Victoria, Mill Bay, Long Beach, Duncan, Ladysmith, Port Alice, Saanich, Brentwood Bay, Langford, Cathedral Grove, Hornby Island, Sidney, Quadra Island, Salt Spring Island, Saturna Island, Tahsis, Qualicum Beach, Comox, Quathiaski Cove, Alert Bay, Horne Lake, Chemainus, Lantzville, Nanoose Bay, Ucluelet, Sointula, Pender Island, Deep Bay, Parksville, Gold River, Port Alberni, Port Hardy, Cumberland, and Campbell River

Service Types Provided
Ways to Access
  • Provided 1:1 in-person

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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