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Community Virtual Care (CVC)

Condition Specific Support, Home Health Care, and Seniors Services

Provided by Island Health

Virtual support and education program provided to people with Diabetes, Chronic Kidney Disease, COPD, Heart Failure, Hypertension, heat-related illness, wildfire smoke inhalation, influenza, RSV and COVID-19. Virtual Palliative Supportive Care and Caregiver Support Program.
Community Virtual Care provides remote patient monitoring, education and support to patients with specific health conditions. The monitoring component allows RNs to safely and effectively monitor their patients while they are in their home, and the education component is designed to improve the patient’s self-management abilities. All equipment is loaned at no cost.

Eligibility: CVC supports clients with one of the following:

Chronic Disease Management
  • Chronic Kidney Disease (CKD)
  • Chronic Obstructive Pulmonary Disorder
  • Diabetes (prediabetes and type 2)
  • Heart Failure
  • Hypertension
Acute Illness Monitoring
  • RSV
  • Influenza
  • COVID-19
  • Heat-related illness
  • Smoke inhalation (wildfires)
Palliative Supportive Care
  • Palliative or life-limiting illness
Family Caregiver Support
  • Caregiver distress

Suitability:The CVC program is particularly suitable for clients who are frail, elderly, at risk of further decline and/or immunocompromised. Clients who live in Assisted Living or Independent Living sites are welcome.

Referral Information: to enroll your patient, contact Community Access, using a dedicated Professional Line (see below).

Public email: communityvirtualcare@islandhealth.ca

Website: https://www.islandhealth.ca/our...

250-739-5748 (Central)

Toll Free: 1-877-734-4141

250-951-9550 (Parksville & Qualicum)

250-331-8530 (North)

Toll Free: 1-866-921-0811

250-388-2210 (South Vancouver Island)

Toll Free: 1-888-533-2273

Cost: No cost

Referral options:

  • Self-referral
  • COVID-19 clients require a PCP referral.

Details: Clients can self refer for all programs

Brochures and Info
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Availability

Service area: Island Health Area + show cities

Service area cities: Penelakut Island, Courtenay, Bamfield, Saanichton, Nanaimo, Cortes Island, Mayne Island, Cobble Hill, Tofino, Nitinaht, Galiano Island, Kyuquot, Lake Cowichan, Denman Island, Fanny Bay, Shawnigan Lake, Sooke, North Saanich, Coombs, Sayward, Port McNeill, Gabriola Island, Victoria, Long Beach, Mill Bay, Duncan, Ladysmith, Saanich, Port Alice, Langford, Brentwood Bay, Cathedral Grove, Sidney, Hornby Island, Quadra Island, Salt Spring Island, Saturna Island, Tahsis, Qualicum Beach, Comox, Quathiaski Cove, Alert Bay, Horne Lake, Chemainus, Lantzville, Nanoose Bay, Ucluelet, Sointula, Pender Island, Deep Bay, Parksville, Gold River, Port Alberni, Port Hardy, Cumberland, and Campbell River

Service Types Provided
Condition Specific Support
Home Health Care
Seniors Services
    Ways to Access
    • Provided 1:1 in-person
    • Provided at home

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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