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Hoarding Education & Action Team (HEAT)

Provided by Island Health

Educates those affected by hoarding and provides support.
Provides healthy and safe outcomes for people affected by hoarding and ensures people with hoarding issues receive appropriate health care support quickly.

Offers assessment, addresses immediate safety concerns and provides ongoing support to hoarders in Greater Victoria through collaboration between fire departments, bylaw enforcement, Island Health services, SPCA, concerned nonprofits, for-profit landlords, volunteers, and de-cluttering services. Also provides referrals to local resources for individuals outside of Greater Victoria.
HEAT offers the following supports:

The HEAT Peer Support Group A non-judgmental peer support group for hoarders to share struggles, victories, and tools for dealing with the emotional and physical aspects of a cluttered home.

HEAT Online Support: HEAT also offers online support through the Vancouver Island Hoarding and Clutter Support Facebook group

Referral not required

250-361-0227

Website: https://www.islandhealth.ca/our...

Royal Jubilee Hospital -Eric Martin Pavilion - #609, 2334 Trent Street, Victoria, British Columbia, V8R 4Z3

Community Health Services - 1125 Pembroke Street, Victoria, British Columbia, V8T 1J3

Service is available in English.

Cost: No cost

Associated Programs/Services

Also offered by Island Health:

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Availability

Service area: Island Health Area + show cities

Service area cities: Penelakut Island, Courtenay, Bamfield, Saanichton, Nanaimo, Cortes Island, Mayne Island, Cobble Hill, Tofino, Nitinaht, Galiano Island, Kyuquot, Lake Cowichan, Denman Island, Fanny Bay, Shawnigan Lake, Sooke, North Saanich, Coombs, Sayward, Port McNeill, Gabriola Island, Victoria, Long Beach, Mill Bay, Duncan, Ladysmith, Saanich, Port Alice, Langford, Brentwood Bay, Cathedral Grove, Sidney, Hornby Island, Quadra Island, Salt Spring Island, Saturna Island, Tahsis, Qualicum Beach, Comox, Quathiaski Cove, Alert Bay, Horne Lake, Chemainus, Lantzville, Nanoose Bay, Ucluelet, Sointula, Pender Island, Deep Bay, Parksville, Gold River, Port Alberni, Port Hardy, Cumberland, and Campbell River

Service Types Provided
Ways to Access
  • Provided at multiple locations
  • Provided in a group in-person
  • Provided online: email / video / on-line

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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